Privacy policy
We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Turkish Personal Data Protection Law No. 6698 (KVKK).
1. Data controller
Alanya Temel Dental and Oral Health Polyclinic (Temel Ağız ve Diş Sağlığı Polikliniği)
Kestel Mah., Sahil Cad. No:21
07400 Alanya / Antalya
Phone: +90 242 518 1999 · WhatsApp: +90 553 884 9448
Email: [email protected]
2. Server log files / hosting
When you visit this website, the hosting provider automatically records technical server log files (IP address, browser type, operating system, referrer URL, date and time). This serves secure, error-free operation. Legal basis: GDPR Art. 6(1)(f) / KVKK Art. 5.
3. Contacting us
If you contact us by phone, WhatsApp or an appointment request, the details you provide are processed to handle your enquiry and any follow-up. When you use WhatsApp (Meta Platforms Ireland Ltd.), WhatsApp’s own privacy terms additionally apply. We do not pass your data to third parties without your consent. Legal basis: GDPR Art. 6(1)(b)/(f) / KVKK Art. 5.
4. Cookies & local storage
Technically necessary storage (your language choice) is used without consent. Optional analytics (section 6) is loaded only after your express consent via the cookie banner; without consent no analytics or marketing cookies are set. You can withdraw consent at any time via "Cookie settings" in the footer.
5. Google Fonts
To display fonts consistently, this website loads typefaces via Google Fonts (Google Ireland Limited). Your browser fetches the fonts on page load, which may transmit your IP address to Google. Legal basis: GDPR Art. 6(1)(f).
6. Analytics (consent-based — Google Analytics 4)
We use Google Analytics 4 (Google Ireland Limited) for anonymous reach measurement. It loads ONLY after your express consent via the cookie banner (Google Consent Mode v2; default: denied) — no Google script is loaded before you accept. After consent, usage data may be transferred to Google, including to the USA. Legal basis: GDPR Art. 6(1)(a) / KVKK Art. 5. You can withdraw consent at any time via "Cookie settings" in the footer.
7. Data security
This website uses SSL/TLS encryption to protect data in transit, recognisable by "https://" in your browser’s address bar.
8. Storage period
Server log files are deleted after a short, technically necessary period. Enquiry data is kept until your request is handled and no legal retention period requires otherwise.
9. Your rights
You have the right to information, correction, deletion, restriction, data portability and objection (GDPR Art. 15–21) and the corresponding rights under KVKK Art. 11. To exercise them, contact us at the address or phone number above.
10. Supervisory authority
In Türkiye, the competent authority is the Personal Data Protection Authority (KVKK), Ankara. Visitors resident in the EU may also lodge a complaint with their local data protection authority.